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ClubControl Internet Cafe Software Online Help

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Overview
Overview
Main principles
Client
Installation
Settings
Inteface
States
Folders/tariffs
Quick mail
Plugins
Server
Settings
Staff
Prices
Reports
Reports by e-mail
Work
Turn on
Turn off
Start session
Prolongation
Change computer
Delete session
Additional services
Postpaid
Stop session
Change tariff
Main view
Table
Customers
Customers
Registration
Discounts
Club cards
Orders
Statistics
Computers control
Internet traffic
Sniffer
Firewall
Proxy
Log analyzer
Internet speed
Computers observation
Saved data copying
Quick messages
ClubControl network
InetReporter
Registration
Computers settings
Session end
Inteface
Blocked client
Folders
Mail
Tips on load
creeping line
warnings
Security
Restricted processes
Restricted windows
Internet Explorer
Traffic billing
Traffic exceeding
Firewall
Skins
Monitor
SMTP-server

Users (customers)


Work with customers consists of two main parts

  • Customer information collection for automatic discounts or other bonuses, which can be introduced in your cafe.
  • Accounts. When accounts are used, customer can start session without operator's help, he just enters his login and password and select tariff and time.

To work with this features user must be registered first. See Registration of new user


Accounts

User can add money to his account. He can use this money in a long time, buying time and paying for additional services. Accounts gives many comfortable features to users - discounts, checking their money wasting, convenient session starting and much more. For internet or game cafe owner accounts gives control over their customers, that helps to work out strategy of business evolution.


Additional features

Main users window can be found in main menu - VIEW - USERS, or by pressing F9.

All acts over user accounts can be made from popup menu. To do it, select user and right click on it.

Beside some users you can see icon - - it shows, that user has photo loaded. To see it, click on the icon.
If user was registered under another user, in "Engaged in by" column you can see icon. Click on it, to see engager.

History.

When user is selected, his actions history appears in bottom list. Different actions have different colors. Click FILTER button to define, which actions to show in this list and which not.